Feedback and continuous improvement
Community · Improvement

Feedback & Continuous Improvement

Capture structured feedback, convert it into owned actions, verify the result and feed it back into the system.

Feedback object

  • ✓Source, subject type and subject.
  • ✓Observation, impact and recommendation.
  • ✓Priority, owner and status.
  • ✓Evidence, action and closure evidence.
  • ✓Created and closed timestamps.

Categories

  • ✓Learner experience, content and trainer.
  • ✓Delivery, technology and accessibility.
  • ✓Assessment, competency and workplace application.
  • ✓Quality, safety, ethics and performance.
  • ✓Sustainability.

Improvement workflow

1. Capture2. Classify3. Analyse4. Assign5. Action6. Verify7. Close8. Learn9. Update system

Join the learning community

Speak with the institution about collaboration, authoring, delivery and competency development.